What should I expect when you come over?

Before we meet, we’ll have you take our online Style Questionnaire so we can get a sense of your style, budget + project goals. Once you’ve completed that, we’ll set up a time to meet at your home. We will visit your space to discuss the project, take the necessary measurements and snap some photos (this all usually takes about an hour). After that, it’s in our hands!


What do I have to do to prepare for your visit?

Short answer? Nothing. In fact, we insist that you don’t tidy up before we come. We want to see your space in all her glory – so we can do our best job to understand how to make it look and function beautifully.

If you really want to do something, spend some time with magazines and websites to find spaces that you love that we can use to inspire your design. If you’re into Pinterest, go ahead and start a board for all your ideas. Houzz is another one of our favourites!


What cities do you work in?

Any! While we conduct in-home consultations for clients in Waterloo Region only, we can work virtually wherever you are!  


Where will you source materials for my project?

We are constantly adding to our list of preferred manufacturers and retailers to meet the needs + budgets our of clients. If you are doing the shopping, we will make sure that the items come from places you are willing to travel to, or that can be shipped to you at a cost you find reasonable.

If you have favourite retailers or specific goals in mind (e.g. sustainable materials) we will happily try to meet those requests.


Can I see samples of your work?

A consequence of our approach is that we don't often get the satisfaction of that perfect "after" shot. Our personalized Style Guides include helpful visuals that will give you a good sense of what our design plans will look like in your space. You can see examples of these on our Instagram page (which we must admit, we are bad at keeping updated), or you can ask us for a sample! 


What is your style?

We think the more important question is, what’s your style? If you don’t know, we’ll help you figure it out! Rest assured, we have done it all - contemporary to traditional, modern to rustic, and more. Our online Style Questionnaire. This will help us understand your style, budget + project goals, and we are always happy to have you share images you like to help inspire the design! Our end goal is a stylish space that is reflective of what speaks to you and your lifestyle.


What if I don't like what you do?

Your personalized design plan includes a round of revisions. After receiving your feedback on the Style Guide, we are committed to finding suitable replacements for up to 3 items. Additional substitutions are available by quote.


Do you have contacts for contractors (e.g. painters, tradespeople). Do I have to use them?

We have a roster of trusted contractors (local to Kitchener-Waterloo, Ontario) that we can call on to support your project.  Of course, if you have your own or wish to DIY – that’s a-ok by us too. Just promise us you’ll measure twice and cut once.


What is your experience?

Do hours and hours of watching HGTV and reading House & Home magazine count? We kid. Tilly+Bridge is certified as an International Decorating and Design Professional®. We have many years of experience applying space planning + design principles to a variety of home and office spaces.

In another life, we both trained and worked in project management and evaluation, acquiring skills that make us really good at assessing needs and measuring outcomes. We got you!


If you're Lindsay+Meghan, who are Tilly+Bridge?

We knew you’d ask. Tilly and Bridge(t) are names we love but never got the chance to use when naming our broods, so we gave them new life as Tilly+Bridge! We love the balance of beauty and function that comes from the combination of these two names – a balance we believe all spaces should (and can!) have.


Anything you’d like to know that we haven’t covered here? Let us know and we’ll be in touch.